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Safety Is Our Top Priority

With the recent reopening of our Goodwill Store & Donation Centers in southeastern Wisconsin, a number of safety protocols have been put in place, which may make your Goodwill experience a little different from what you remember.

Shopper Safety Details:

  • Each Goodwill Store & Donation Center will follow its municipality’s orders, which means there will be differences in the number of customers allowed in stores.
  • Both employees and customers will be required to wear masks inside the store.
  • Any customer who appears to be ill will politely be asked to leave the store. 
  • Social distancing signs have been placed on the floor throughout the store to show the recommended six-feet distance required.
  • Plexi glass sneeze guards have been placed at cash registers.
  • Clothes that are tried on will be taken off the floor and sanitized before becoming available for customers again.
  • No furniture holds are allowed. All furniture and large items must be taken when they are purchased. Customers are responsible for loading furniture purchases into their car. Load in front of the store so customer access to the donation vestibule is not blocked.

Donation Safety Details:

  • There will be contact-less donations.
  • Simply pull up to the donation doors, remain in your vehicle and our donation attendants will unload your donations and provide you with a donation receipt, if requested.
  • All donations should be made in bags or boxes – please do not donate loose items.
  • All donations will be stored for at least 24 hours before they are handled by employees and or made available for sale.

Employee Safety Details:

  • All retail employees will be screened daily and have their temperature taken by a manager when they report to work.
  • Goodwill is providing employees with face masks and gloves to wear while at work.
  • Employees will be required to wear face masks.
  • Plexiglass sneeze guards have been placed at cash registers.
  • Employee breakrooms will enforce social distancing.

List of Open Store & Donation Centers:

  • Each Goodwill Store & Donation Center will open based on it's local municipality’s orders, which means our store & donation operation hours may vary by each location.
  • For an updated list of open store & donation centers, please click the link below.
    CLICK HERE for a list of  OPEN Store & Donation Centers
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