Goodwill has an IMMEDIATE opening for a Retail Regional Manager in Racine! But, no matter what job you have at Goodwill, you’ll be part of a team that makes a positive impact in the lives of individuals, their families and the communities where we operate.
The primary responsibilities of the Retail Regional Manager include:
Provide strategic management direction and support to Goodwill’s retail store operations within assigned store and territory to advance the Goodwill mission and brand. Meet established revenue goals, while optimizing the level of production within budgeted expense levels of assigned stores.
FINANCIAL DIMENSIONS:
Directly responsible for area budget of 8 to 16 million dollars revenue
DIRECT REPORTS:
Store Managers, Area Managers in assigned region
INDIRECT REPORTS:
Store employees in assigned region
COMPETECIES:
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging to the team.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
