Goodwill Mission and Values


Mission
Goodwill is driven by our mission and values.

Goodwill provides training, employment and supportive services for people with disabilities or disadvantages who seek greater independence.

Values

Respect. We treat one another with dignity and fairness. We appreciate the diversity of our workforce, the special needs of our participants, and the uniqueness of each employee.

Integrity. We say what we mean, we deliver what we promise, and we stand for what is right in our dealings with customers, employees, donors, suppliers and communities.

Trust. We build confidence and collaboration through teamwork, open communication, and alliances with others who share our goals.

The power of work. We believe in the power of work to transform lives, provide individuals with independence and dignity, and improve the quality of life in communities.

Operational excellence. We pursue operational excellence through sustained, systematic improvement of all processes by which we deliver value to our customers.

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